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Spikes and MAS stands behind thier products. |
August 22, 2015 |
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Eric L
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I purchased my 2nd Spikes upper from MAS for a 300 Blk Pistol build using one of MAS's 10.5 inch Melonite Nitride 300 barrels. The first upper I had had problems fitting on to my Spikes lower which seems to be because the anodizing was too thick around the takedown pin area of the upper. I let MAS know of the problem and on the same d they sent an RMA tag for the upper, and then a few ds later I had a brand new one that fit with no issues. Sometimes things happen, and how it is handled makes all the difference in the world, and rest assured, after this experience, I will continue to use MAS Defense as well as Spikes Tactical products. It is this kind of customer service that makes the difference between a big box shop and a small shop, and it is why I most always prefer to work with a small shop. MAS has earned a loyal customer and one who will refer all his friends based on the quality or products I have received and the customer service as well. Well done MAS. Thanks!
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